PLEASE Need your Help! Bought new Sigma SD quattro and images are green!

Thanks, Shawn, I had forgotten about this little gem!
 
How did you understand that you should update those files?

And - how on earth could this be so wrong before the update?
I call it Q-itis, Roland but I could be wrong ...
I mean, several other must have had that file if it was in an official release.
Yes, I understand.

I meant that Q-stuff still seems to be in a state of flux with new discoveries - even a few years after it's introduction - as opposed to Merrill stuff which is now pretty much cut-and-dried.

--
Ted
 
Last edited:
Well I was trying to figure out what is wrong with the camera.

Usually these conversion tables (basically firmware for DAC) are part of firmware (with every other manufacturer except Sigma). So once you updated firmware it will wipe out everything (image processing wise).

Then something strange caught my attention. I am converting cameras for over 15 years and was customizing firmware on some of them as well. I do not remember a single case when camera would allow users to openly to re-update already up to date firmware. Sigma does!

For example. In Oly cameras from service menu you can see error codes. There are NO direct prompt on screen to delete those codes but you CAN DELETE error codes and reset camera state!

On SD Q You can update 1.08 to 1.08 again and again. So question was why did they leave this possibility there for users?

I read that some users mentioned cameras purchased at different time had different colors (per say). So it must be some sort of signal processing algorithms update, but it was not the case when users updated firmware themselves.

On Sigma website they were describing bags such as camera does not shut off when you switch it off as "phenomena". Not a bag but phenomena!

That meant there must be another way to get to wipe out old/damaged firmware for DAC. I was thinking to send camera to Sigma to see if they will fix it or they will replace it. And in once of their PDF I saw mentioning of "image processing file" to improve sharpness. Well knowing Sigma I was pretty sure it is not for sharpness. I SD Q I had briefly about year ago was pretty sharp out of box! It is something else. Well may be sharpness as well but not only the sharpness issue. And why sharpness processing algorithm should not be part of firmware update? Firmware update added DNG so sharpness has nothing to do with it.

I updated that file. It worked.

The question is: How it got corrupted? Will it repeat again?

:)
 
I would recommend anyone who own SDQ. Download said file and sore it somewhere.

You never know, It is available today - tomorrow they might hide it.

:)
 
Well I was trying to figure out what is wrong with the camera.

Usually these conversion tables (basically firmware for DAC) are part of firmware (with every other manufacturer except Sigma). So once you updated firmware it will wipe out everything (image processing wise).

Then something strange caught my attention. I am converting cameras for over 15 years and was customizing firmware on some of them as well. I do not remember a single case when camera would allow users to openly to re-update already up to date firmware. Sigma does!

For example. In Oly cameras from service menu you can see error codes. There are NO direct prompt on screen to delete those codes but you CAN DELETE error codes and reset camera state!

On SD Q You can update 1.08 to 1.08 again and again. So question was why did they leave this possibility there for users?

I read that some users mentioned cameras purchased at different time had different colors (per say). So it must be some sort of signal processing algorithms update, but it was not the case when users updated firmware themselves.

On Sigma website they were describing bags such as camera does not shut off when you switch it off as "phenomena". Not a bag but phenomena!

That meant there must be another way to get to wipe out old/damaged firmware for DAC. I was thinking to send camera to Sigma to see if they will fix it or they will replace it. And in once of their PDF I saw mentioning of "image processing file" to improve sharpness. Well knowing Sigma I was pretty sure it is not for sharpness. I SD Q I had briefly about year ago was pretty sharp out of box! It is something else. Well may be sharpness as well but not only the sharpness issue. And why sharpness processing algorithm should not be part of firmware update? Firmware update added DNG so sharpness has nothing to do with it.

I updated that file. It worked.

The question is: How it got corrupted? Will it repeat again?

:)
Rensol,

Firmware Ver. 1.08 was issued for this reason.

"It has improved the image quality of the displayed files, when checked on the main display or through the viewfinder or output via HDMI."

There were two additional possible updates to go with that affecting the sharpness and or noise reduction for in camera Jpegs only. Firmware Ver. 1.08 on it's own left the camera with the same NR parameters as it was in Ver 1.07 and as it was since Ver 1.05, I think. Some people did not like the more aggressive NR and so the add on Firmwares sdQ_set_A.bin for sharper and less noise reduced images and sdQ_set_B.bin for more noise reduced images was made available.

If you install Firmware Ver.1.08 only it is the same as 1.08 with sdQ_set_B.bin inother words no change except that "It has improved the image quality of the displayed files, when checked on the main display or through the viewfinder or output via HDMI."

If you want sharper Jpegs OOC install FW Ver 1.08 along with sdQ_set_A.bin and so you can change from one to the other.

Hopefully FW Ver.1.09 will those choices available as a Menu option if that is possible.

S
 
It makes sence. Thank you.

But as you said it would be better to have sharpening option in menu. Like every other canera does.
 
It makes sence. Thank you.

But as you said it would be better to have sharpening option in menu. Like every other canera does.
Rensol,

Well there is a sharpening option in the menu but not to do what sdQ_set_A.bin or sdQ_set_B.bin can do.

S
 
Hello Everyone!

First time here. I'm facing exactly the same problem but with my new SDQH. The images from AWB have green cast. I tried the solution you did but it doesn't work for me, also tried sdQ_set_A.bin and sdQ_set_B.bin and always get green cast using RAW, DNG or JPG so I don't know what to do, maybe just wait for a firmware update.

Greetings.
 
Hi I have an SDQuattro that I haven't shot with yet, what exactly is this bin file and do you install it on the camera or computer? many thanks
 
Hello.

I recorded new firmware bersion and the _B version on SD card .They need to be there at the same time when you are doing an update!

It worked for me.

Then just out of curiosity i switch file version to _A.

While _A gave sharper (yes sharper) images for me it returned green cast back.

So i did update it again to _B. B does not have gree cast and it is a bit less sharp.

Why? I have no idea.

Now about sharpness

Sony A6000 with AA fikter replaced by regular IR cut filter is Sharper (with the same Sigma 35mm lens) then Sigma.

Color wise (say more realistic appearance) Sigma is better.

But again. SDQ sharpness is not any better then unfilteres 24MP camera. IMHO
 
Hello.

I recorded new firmware bersion and the _B version on SD card .They need to be there at the same time when you are doing an update!

It worked for me.

Then just out of curiosity i switch file version to _A.

While _A gave sharper (yes sharper) images for me it returned green cast back.

So i did update it again to _B. B does not have gree cast and it is a bit less sharp.

Why? I have no idea.

Now about sharpness

Sony A6000 with AA fikter replaced by regular IR cut filter is Sharper (with the same Sigma 35mm lens) then Sigma.

Color wise (say more realistic appearance) Sigma is better.

But again. SDQ sharpness is not any better then unfilteres 24MP camera. IMHO
You are discussing in-camera JPEG sharpness only, not raw.
 
Hello

I need your help guys

Bought new Sigma SD quattro and images are green! Please see here

Custom white balance does not help much!

If you own SD Quattro can you tell me please if it is a "normal" behavior or I need to send it back while I can?

Thank you!

AUTO WHITE BALANCE

AUTO WHITE BALANCE

Custom white balance. Still green!

Custom white balance. Still green!
Did you try and reset the camera to factory settings? Might have been someone messing with the camera in store.
 
Nevertheless it changes color rendering as well and removed green cast from RAW fikes as well.

Apperently it is responsible NOT just for jpg sharpenning.

But up to you. I shared the way i got rid of green cast. Swithing back to _A returns green cast on camera screen and in RAW

And vice versa
 
Apperently it is responsible NOT just for jpg sharpenning.

But up to you.
I mean your "sharper/less sharp" comments only apply to JPEG files in the camera. Would appreciate if you can show me two raw files of different sharpness. If that is what you mean by the above statement.

Sigma themselves say " There is no change in the image quality of RAW data even when the image processing mode is changed."

That was my point.
 
Hello to all.

here I post two samples taken a few minutes ago with sdQ_set_A.bin. Room light is fluorescent tube, so I set to fluorescent WB, second image is set with Auto WB, as you could see there are terribly wrong WB:

Fluorescent WB:



884816b4ca00411690ec05b959dae10c.jpg.png


Automatic WB:



591d087111ea45489dccfff1ceba3899.jpg.png


During the day I get images with green or blue cast. I don't know if this is normal with the SDQH camera and I have to correct every photo I take usig SPP :-|
 
Hello to all.

here I post two samples taken a few minutes ago with sdQ_set_A.bin. Room light is fluorescent tube, so I set to fluorescent WB, second image is set with Auto WB, as you could see there are terribly wrong WB:

Fluorescent WB:

884816b4ca00411690ec05b959dae10c.jpg.png


Automatic WB:

591d087111ea45489dccfff1ceba3899.jpg.png


During the day I get images with green or blue cast. I don't know if this is normal with the SDQH camera and I have to correct every photo I take usig SPP :-|
I recommend you to sell the "SDQH", buy an SD15 and dowload SPP 4.2.

No more such problems for you. ;-)

--
Ted
 
This is EXACTLY what was going on with me!

It looked like camera ignored custom WB you set!

Changing from _A to _B correted this

I did them back and forth and resuts repeated!

Just download both files (current firmware and _B) to yout SD card and update firmware.

This fixed issue with me
 
Yes, I was thinking the same, the screen shows nice white balanced image but at the moment you press the shutter button it records greenish image o sometimes blueish depends on the light situation. I tried again the Set B config but it doesn't work for my SDQH. For now I have to color correct every photo I take with the SPP software, maybe they fix that issue in the next firmware update.
 

Keyboard shortcuts

Back
Top