Problem with Elph360HS Wifi

Started 3 months ago | Discussions thread
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chrisp3 New Member • Posts: 21
Problem with Elph360HS Wifi

Bought this camera for the wife, all seems to work nicely and she loves the results

But I have spent hours trying to get it to communicate with my HP laptop running Windows 10. I've followed the instructions in the online User manual, I've watched  the video on the Canon site, and installed/uninstalled the software 4 or 5 times.

The camera sees the network and logs in.  It see the laptop and tries to connect. Sometimes it seems to connect momentarily, but I always get disconnected.

When I click on CameraWindow I get "camera not connected"

I am able to communicate using a USB cable.

Any help or suggestions would be much appreciated!

Chris

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