B&H Photo - Sometimes Quick, Sometimes Not

Started 10 months ago | Discussions thread
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DUTCH van Atlanta Senior Member • Posts: 1,547
B&H Photo - Sometimes Quick, Sometimes Not

B&H in the past has always been quite fast in taking care of returns, exchanges, etc.

However, I have a small value ($25.00) package coming from them that has been "lost in transit" on USPS since Jan 3. After numerous emails back and forth with them, they finally said yesterday, Jan 12, that they would file a lost claim with USPS and ship a replacement. Fwiw, as of today, Jan 13, it still has not been shipped.

Maybe they're backed up with Christmas purchases and returns, but I'm a bit disappointed with them this time.

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