Very poor packaging from B&H

Started 5 months ago | Discussions thread
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Neil S Junior Member • Posts: 39
Very poor packaging from B&H

Received a brand new lens from B&H yesterday, and was surprised to see how inadequately the inside box(containing the lens) was protected within the larger outside box.
A thin layer of bubble wrap covered the top of the inner box, leaving space between the inner and outer boxes.

This thin layer of bubble wrap extended partially down two sides of the inner box, again leaving significant space between the inner and outer boxes.
There was no bubble wrap protection on the two remaining sides, nor the bottom.
The inner box was able to easily be heard rattling around inside the outer box.

This disregard for the basics of protecting an expensive product during shipping is not what I expect from any store, let alone B&H who have a good, but maybe deteriorating? reputation.

I would be very glad to get a response from B&H.

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