80D cannot connect to EOS Utility or other programs via USB

Started 9 months ago | Questions thread
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shl1411 New Member • Posts: 3
80D cannot connect to EOS Utility or other programs via USB

I own a 80D. Been using it for almost 2 years. I tried to connect it to the computer and succeeded without effort. I could see the photos just fine. However, when I tried to open EOS utility, it could not detect the camera. tried digicamcontrol and while it was recognized, the image did not come up. I am trying to use the camera as a webcam for livestreaming. Tried two minusb cables and two computers to no avail. the result is always the same: this screen comes up

This is the screen that comes up whenever I connect it to a computer, and stays the same.

whenever i press a button, the top display tells me "busy".

I was successful in connecting it to eos utility in the past without any hiccups. Maybe a faulty USB port on the camera? A defect in the circuit? A memory error?

I read something about PTP mode and stuff, does that affect any thing?

Really need to get this fixed.

Cheers, Shaun.

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Canon EOS 80D
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