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I have had it with MS and HP

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Glen Barrington said:
But from reading about people's problems with Win 10, It seems laptops (especially older laptops) seem to be the most problematic?
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At the moment, I'm using my 9 year old HP 6830s laptop that was delivered with Vista.
I "upgraded" it to XP (using the discs that were included in the box), and eventually upgraded to Win 7 (purchased OEM version), then Win 10 (with the free upgrade, followed by a clean install).
All the subsequent updates to Win 10 were fairly straightforward, with having only to apply a couple of HP drivers that Win 10 didn't apply.
My newest Win 10 computer, a 2 year old AMD tower, has also been trouble free.
Glen Barrington said:
My two desktops (both less than a year old and native win10 devices) seem to update WIN10 pretty well. But my 5-6 year old Toshiba LT initially upgraded just fine, but this last Creator's update, simply would NOT install properly. Then with the last security update, everything FINALLY loaded properly.

I wonder if there are certain computer configurations, that logically, SHOULD work, but which are problematic?
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I stumbled on a fix to the shutdown problem.

Under the settings and Windows updates, I paused the updates for 35 days.

The HP laptop now shuts down completely. Go figure.

However, the cold startup time is still 3 min 15 sec. It's out in the weeds doing something.

and BTW, a new direct download of the current update from the MS Update Catalog failed to install as well.
 
I bought a new HP Win 10 laptop a year ago. It won't update to 1709 either - I've wasted two days.

Sorry I can't help but at least I sympathize.

I went through the get a media something USB version and do a complete new install lark. Got it to 1703 but it chokes on 1709. I switched the wifi setting to pretend my wifi is metred and that cuts it down from trying to redo 1709 yet again (somebody else's suggestion albeit a temporary one).

Mind you I went and bought another HP a month ago and that is fine.
 
Jim B (MSP) said:
My Envy 17 is probably a 6 year old design at best. About 4 years ago, the motherboard died. Under a service warranty, HP replaced it with a new build and a 4th gen i7, as they no longer made the older model motherboard. It worked just fine under Win 7.
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I thought you said at top of thread that it's a 3 year old HP Envy 17. I guess you mean that the motherboard and CPU are about 3 years old.

I have a 2 year old Envy 15 that runs Linux Mint really well, except I could not get the fingerprint reader to work using FingerprintGUI. The Envy 15 and 17 have many common components, but I don't know how many items changed from yours to mine.

Did you run disk check (whatever it's called now for SSD) and it says storage is OK?
Jim B (MSP) said:
There is something in the Envy that doesn't like Win 10. Once it boots up, it is fine. And even after I complete a shutdown with a hard stop via the power switch, it restarts with no issues (except for the now very long startup). It is almost like it is waiting for something to signal it is ok, and after it times out, it moves on (except for the shutdown).
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Well, I guess you can live with it, but Linux might work better.
 
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CAcreeks said:
Well, I guess you can live with it, but Linux might work better.
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Possibly. Until you need to run a Windows application. ;-)
 
My laptop used to take a few hours to shut down lol caused by a failing windows update.

Long shot but ive had a windows update error that was unable to be fixed by any of the tools or recommended fixes, even a refresh could not fix it.

Turns out the simplest solution fixed it by manually downloading the update from ms that kept failing and manual install..
 
maltmoose said:
My laptop used to take a few hours to shut down lol caused by a failing windows update.
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My problem with shutdown started with the 1st upgrade from Win 7 to Win 10.

I have let it try for 12-15 hours.
maltmoose said:
Long shot but ive had a windows update error that was unable to be fixed by any of the tools or recommended fixes, even a refresh could not fix it.

Turns out the simplest solution fixed it by manually downloading the update from ms that kept failing and manual install..
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I tried this as well - with no luck. It failed the same way.
 
CAcreeks said:
Jim B (MSP) said:
My Envy 17 is probably a 6 year old design at best. About 4 years ago, the motherboard died. Under a service warranty, HP replaced it with a new build and a 4th gen i7, as they no longer made the older model motherboard. It worked just fine under Win 7.
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I thought you said at top of thread that it's a 3 year old HP Envy 17. I guess you mean that the motherboard and CPU are about 3 years old.
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Yes. The new replacement is about 3 years old. I do know that the mother board is a new design per a HP service manager.
CAcreeks said:
I have a 2 year old Envy 15 that runs Linux Mint really well, except I could not get the fingerprint reader to work using FingerprintGUI. The Envy 15 and 17 have many common components, but I don't know how many items changed from yours to mine.

Did you run disk check (whatever it's called now for SSD) and it says storage is OK?
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Yes - everything I have run to check cpu, SSD, & memory come up with no problems.
CAcreeks said:
CAcreeks said:
There is something in the Envy that doesn't like Win 10. Once it boots up, it is fine. And even after I complete a shutdown with a hard stop via the power switch, it restarts with no issues (except for the now very long startup). It is almost like it is waiting for something to signal it is ok, and after it times out, it moves on (except for the shutdown).
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Well, I guess you can live with it, but Linux might work better.
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It is certainly livable, but a pain in the rear.

Now it won't do the latest upgrade. That could or could not cause issues down the road.
 
Jim B (MSP) said:
I stumbled on a fix to the shutdown problem.

Under the settings and Windows updates, I paused the updates for 35 days.

The HP laptop now shuts down completely. Go figure.

However, the cold startup time is still 3 min 15 sec. It's out in the weeds doing something.
Click to expand...
Have you set the laptop to auto hide the task bar ?

Might sound silly but turning this off can make a big difference in some cases.
Jim B (MSP) said:
and BTW, a new direct download of the current update from the MS Update Catalog failed to install as well.

--
Jim
"It's all about the light"
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Jim B (MSP) said:
SushiEater said:
Jim B (MSP) said:
SushiEater said:
Have you tried Safe mode? No drivers loaded so it doesn't affect anything.
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I can get the pc into safe mode.

However, either in safe mode wiithout a network connection, or with a network connection, the Windows update fails to work - it just hangs.

When I run the built in update troubleshooter, or one I downloaded from MS, the troubleshooter fails with an "unexpected error" (0x803C0103).

I may now try a direct download from MS update catalog. I don't anticipate much.

BTW, the system shuts down completely from Safe Mode.
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Paulmorgan said:
Jim B (MSP) said:
I stumbled on a fix to the shutdown problem.

Under the settings and Windows updates, I paused the updates for 35 days.

The HP laptop now shuts down completely. Go figure.

However, the cold startup time is still 3 min 15 sec. It's out in the weeds doing something.
Click to expand...
Have you set the laptop to auto hide the task bar ?
Click to expand...
No.
Paulmorgan said:
Might sound silly but turning this off can make a big difference in some cases.
Paulmorgan said:
and BTW, a new direct download of the current update from the MS Update Catalog failed to install as well.
Click to expand...
Click to expand...
 
SushiEater said:
Jim B (MSP) said:
SushiEater said:
Jim B (MSP) said:
SushiEater said:
Have you tried Safe mode? No drivers loaded so it doesn't affect anything.
Click to expand...
I can get the pc into safe mode.

However, either in safe mode wiithout a network connection, or with a network connection, the Windows update fails to work - it just hangs.

When I run the built in update troubleshooter, or one I downloaded from MS, the troubleshooter fails with an "unexpected error" (0x803C0103).

I may now try a direct download from MS update catalog. I don't anticipate much.

BTW, the system shuts down completely from Safe Mode.
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Jim,

If you haven't already done so, have a look in the Windows Event Viewer - at the system and application logs - to see if there are errors during normal Windows startup and shutdown. This can help when trying to narrow down the possible causes. If you have many errors, and they recur when you reboot again, triage and fix if you can (using Google to find the solutions).

Do you happen to know if your laptop is entirely UEFI compatible? The system BIOS and video controller both need to support it. If you're not using UEFI, something could be misconfigured - either in the BIOS or in Windows. Or a driver is incompatible.

Sorry if this was suggested before: running "sfc /scannow" at a DOS or Powershell prompt is also very useful:

Loading…

www.howtogeek.com
 
Egregius V said:
Jim,

If you haven't already done so, have a look in the Windows Event Viewer - at the system and application logs - to see if there are errors during normal Windows startup and shutdown. This can help when trying to narrow down the possible causes. If you have many errors, and they recur when you reboot again, triage and fix if you can (using Google to find the solutions).
Click to expand...
I have not looked at this recently. I originally did this when the incomplete shutdown occurred and later when long start up first occurred. I learned nothing.
Egregius V said:
Do you happen to know if your laptop is entirely UEFI compatible? The system BIOS and video controller both need to support it. If you're not using UEFI, something could be misconfigured - either in the BIOS or in Windows. Or a driver is incompatible.
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I don't know. It is a commercially built and sold laptop from HP.
Egregius V said:
Sorry if this was suggested before: running "sfc /scannow" at a DOS or Powershell prompt is also very useful:

https://www.howtogeek.com/222532/ho...-system-files-with-the-sfc-and-dism-commands/
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I have run a number of DOS checks - I don't recall if this was one of them.

I could try it again.

Thanks for the input.
 
Austinian said:
Austinian said:
Austinian said:
Austinian said:
Well, I guess you can live with it, but Linux might work better.
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Possibly. Until you need to run a Windows application. ;-)
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FastRawViewer works well under Wine, I heard.

What other Windows applications might you need? ;-)
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You finally got TurboTax to run directly on Linux?

https://www.dpreview.com/forums/post/50662241
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Meh. I'm planning to switch to online filing. Who cares about privacy? We don't have it anyhow, now that Equifax let our financial information get stolen. I'm sure the Kremlin has all our tax records since we started using TurboTax.

To be more serious, I like DxO Photolab but they don't support Fujifilm cameras. Capture One produces excellent results from X-Trans sensors. There's nothing like Acrobat Pro on Linux. I'm having a hard time thinking of more than that.
 
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Austinian said:
CAcreeks said:
Austinian said:
CAcreeks said:
Well, I guess you can live with it, but Linux might work better.
Click to expand...
Possibly. Until you need to run a Windows application. ;-)
Click to expand...
FastRawViewer works well under Wine, I heard.

What other Windows applications might you need? ;-)
Click to expand...
You finally got TurboTax to run directly on Linux?

https://www.dpreview.com/forums/post/50662241
Click to expand...
I've been exploring Chrome OS for my wife who can't seem to accept that "Instant On", in the Windows world, is not really instantaneous. However Turbo Tax has an online service that claims/implies to be as complete as their Windows tools.

H&R Block has a true chrome app available for download to chrome. But the Chrome photo apps still seemed aimed at teen-aged girls. Not a lot of substance there.

I worked with Linux professionally as a Teradata DBA, so I have a fairly good idea of it's capabilities. I simply don't think it will EVER have much of a presence on the desktop.

There is NO economic incentive to make it truly the out of box experience that Windows and the Mac OS are. Plus the commitment to hunt down and fix compatibility issues that would multiply once Linux was in the hands of Grannie and Uncle Jack to the point where volunteers simply couldn't keep up. I am afraid it will remain in the domain of hobbyists and others willing to make the commitment to really learning it.

--

I look good fat, I'm gonna look good old. . .

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CAcreeks said:
Austinian said:
CAcreeks said:
CAcreeks said:
CAcreeks said:
Well, I guess you can live with it, but Linux might work better.
Click to expand...
Possibly. Until you need to run a Windows application. ;-)
Click to expand...
FastRawViewer works well under Wine, I heard.

What other Windows applications might you need? ;-)
Click to expand...
You finally got TurboTax to run directly on Linux?

https://www.dpreview.com/forums/post/50662241
Click to expand...
Meh. I'm planning to switch to online filing. Who cares about privacy? We don't have it anyhow, now that Equifax let our financial information get stolen.
Click to expand...
I almost feel like Equifax did us a favor; I used to worry a bit about such things, but now I know that data's already stolen and out there. Kind of a relief, and that hack got us to freeze our credit with all the agencies. So far, so good.
CAcreeks said:
I'm sure the Kremlin has all our tax records since we started using TurboTax.

To be more serious, I like DxO Photolab but they don't support Fujifilm cameras.
Click to expand...
Not my problem. :-)
CAcreeks said:
Capture One produces excellent results from X-Trans sensors. There's nothing like Acrobat Pro on Linux. I'm having a hard time thinking of more than that.
Click to expand...
I have a much longer list than that, but each of us has our own preferences.
 
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