Unable to import video files to LR Classic

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col4bin
col4bin Contributing Member • Posts: 865
Unable to import video files to LR Classic

I am not able to import any of my video files into LR for basic management. The files are all located on my external hard drive and LR just hangs on import or fails saying there is a problem with the files I am trying to import but LR does not tell me what the problem is.  The files all play fine on my Mac.

They are all from my iPhone and supported formats. This used to work. Anyone else run into this issue and/or know how to solve it?

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