RX100-M4 focus locks as soon as camera turns on; can't refocus

Started Dec 9, 2017 | Discussions thread
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pan2 Forum Member • Posts: 52
RX100-M4 focus locks as soon as camera turns on; can't refocus

I have a 1.5 year-old RX100-M4. Since yesterday, when the camera turns on it immediately focus locks (as though I've half-pressed the shutter) and there's no way to get it to unlock or refocus. Even after taking a picture the focus remains locked to its original focus. It's as if the camera thinks the shutter is half-pressed at all times. (I've tried removing/replacing the battery and recharging it.)

Anyone else experienced this or have any suggestions on how to fix it?

The camera is out of warranty but still covered by my credit card's extended warranty. It looks like standard Sony warranty service is through Precision Camera and, if the Yelp reviews are accurate, they are terrible. Any suggestions on where to have this repaired? I'm in the Bay Area (Mountain View, CA) in case anyone has local suggestions.

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