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Ordered refurb T7i from Canon - No word of shipping after 7 days

Started Dec 8, 2017 | Discussions thread
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seri_art
seri_art Veteran Member • Posts: 3,063
Ordered refurb T7i from Canon - No word of shipping after 7 days

I ordered a refurbished T7i from Canon seven days ago. They soon emailed me with the order number and "Once your order has been confirmed and ships from our warehouse, you will receive another e-mail with shipment and tracking information." I've never received that second email, and a call to the phone number provided left me on hold way longer that I was willing to wait. Is this a normal experience when ordering direct from Canon?

 seri_art's gear list:seri_art's gear list
Sony RX100 III Canon EOS Rebel T7i Canon EF 40mm f/2.8 STM Canon EF-S 18-55mm f/3.5-5.6 IS STM Canon EF-S 55-250mm f/4-5.6 IS STM +3 more
Canon EOS Rebel T7i / EOS 800D / Kiss X9i
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