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Is Panasonic gear's reliability and durability levels comparable to Canon/Nikon gear?

Started Nov 26, 2017 | Discussions thread
NZ Scott
NZ Scott Veteran Member • Posts: 5,201
Re: Is Panasonic gear's reliability and durability levels comparable to Canon/Nikon gear?

Trevor Carpenter wrote:

shinndigg wrote:

Can't speak of overall reliability, but a search through these forums will show that Panasonic has a very poor record in repair service

That's not true if you live outside of the US, Panny service in the UK and in Europe is in my experience excellent. For some reason Panny don't seem to take US customers as seriously as they do the rest of the world.

Yes, I've also had very good service in New Zealand from Panasonic.

They organised a repair of my GM5 quickly, and it was returned within two weeks.

The OP doesn't say where he/she lives, so it's hard to know if customer service should be mentioned.

It does seem that customer service problems are isolated to the United States.

S

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