Canon 6D MKII or 5D MK IV - Decision made.

Started Oct 24, 2017 | Discussions thread
Jeff Peterman
OP Jeff Peterman Forum Pro • Posts: 12,878
Re: Bad customer service.

I did all of that, and the conclusion (after speaking to a supervisor) is that they are sorry for the problems I experienced and the best that they can do is give me a 5% discount, and free shipping, on my next order. Although, having just spent nearly $3000 with them it will be a long time before I place another order large enough for that 5% to add up to very much.

They did acknowledge that there was an error in there system, which they fixed yesterday morning, and as a result a few people did get the big discount on the 5D MKIV.

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