EPSON V750 Pro negative scanning problem

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Acens New Member • Posts: 1
EPSON V750 Pro negative scanning problem

Hi!

I have a problem while scanning negatives. It scans photos normally. When I try to scan negatives then it takes a long time to do a preview scan and when it finally completes then it gives an error and the preview shows just a black picture. After that, the power on led is blinking red and I have to restart the scanner for it to work even for photo scanning.

The error that it gives is: "Cannot communicate with the scanner. Make sure the scanner is on, correctly set up and connected with no errors in the scanner. If using SCSI connection, restart your computer". Before negative scanning, everything works, so it can't actually be that scanner is not connected properly.

In software, I used professional mode. Software version is 3.921

I have tried reinstalling the scanner driver and EPSON Scan software and no change. Also tried reconnecting the scanner lid.

Anyone have any experience with this problem?

Thanks in advance.

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