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KEH lens repair

Started Apr 15, 2016 | Discussions thread
Jim Beverlin Veteran Member • Posts: 4,890
Re: KEH lens repair

Uloo wrote:

Well clumsy me..... I dropped this lens again..... So this time I send it to Precision... since for the same repair they were quite a bit cheaper, They said they received it on the 8th of September and its been in repair ever since..... If they are a Pentax authorized repair service shouldn't they have access to the repair parts easier then KEH?

I know if I need repair again where I will send it again..... Wont be Precision unless its Warranty work.

Ulrich

A lot of complaints about  Precision on this forum.  When the mode dial went on my K-5 I chose Precision over KEH based on cost and the fact that no one could turn the repair around fast enough (granddaughters HS graduation was in 5 days after the mode dial went bad)  They turned the repair around in a little over 3 weeks.

They handled the repair well and kept me advised of the status via their website.  They also confirmed via a phone call they had received the K-5.

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JRB

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