DPReview.com is closing April 10th - Find out more

Godox TT350F

Started Oct 9, 2017 | Discussions thread
kli
kli Veteran Member • Posts: 4,592
Re: Godox TT350F

retroactivity wrote:

The flash works, just not HSS. I set it to on, take a picture, and get a giant black bar through the imahe and HSS has shut itself off. Any yes all camera and flash software is the latest version. And Godox support does not answer email or phone support requests. If you work for Godox, please let me know how to get a hold of an actual person so I can trouble shoot.

Just for clarity, you have an X-Pro2 that's on the latest firmware?

You have a TT350-F? Or are you using a different Godox flash?

Are you using the flash on-camera? Or off-camera? If off-camera, what are you using as the on-camera transmitter? If an X1T-F, is it updated to v03?

Are you using S1/S2 modes (which are manual only and don't allow for HSS).

What does "imahe" mean?

What are your camera settings? Can you post an example of the error?

Have you checked the batteries in the flash?

Have you checked that the flash is properly seated in the camera hotshoe?

Is HSS the only thing that doesn't work? (i.e., you can use TTL, 2nd curtain, adjust the power through the camera menu, etc. etc.)

 kli's gear list:kli's gear list
Fujifilm X100T Canon EOS 5D Mark II Canon EOS 50D Panasonic Lumix DMC-GX7 Canon EF 135mm F2L USM +12 more
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow