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Canon T3i saving minimal images

Started Oct 2, 2017 | Questions thread
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pfar54 New Member • Posts: 6
Canon T3i saving minimal images

Hi everyone. This is my first post in this forum. I am completely new to DSLR cameras. For work I am using a Canon T3i and I am running into an unusual issue that I am uncertain if my inexperience is the root of the issue or the camera itself. The camera worked fine a month ago when another employee was using it.

The issue is that I cannot get the camera to save all of the images I am taking. I do not see any consistencies to help troubleshoot. I turn the camera on and either put the setting on Auto or P. I then hit the button to see a live preview. I then hit the shutter button. Maybe 1/20 pictures save. And when the images do save, it shows me a preview for about 2 seconds. The other times the picture does not save, it goes right back to the live preview immediately.

I saved all the previous images to my computer and formatted the memory card. It is a SanDisk 64GB card.

Does anyone have any idea why all the pictures being taken are not saving or registering as being taken?

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Canon EOS 600D (EOS Rebel T3i / EOS Kiss X5)
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