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Scratches inside EF 85 f1.2L II that was never opened. $1800 to repair!

Started Aug 9, 2017 | Discussions thread
OP rksilp New Member • Posts: 4
Re: Scratches inside EF 85 f1.2L II that was never opened. $1800 to repair!

I didn't see it when I first got it and also haven't noticed until 2 weeks ago. I inspected all the screws on the lens body and none of them showed sign of coming in contact with screw driver or any tool.

I talked to a customer service at service center and she cannot explain why the scratches showed up inside. (It took me a while to get her to understand that the scratches are not on the external surfaces of front or rear elements since she kept on hinting that they were from my cleaning or putting the caps on the lens). I thought they were going to offer me an option to exchange it for a refurbished unit but it never come up in the repair estimate or phone conversation.

Before I got the last estimate, I was fine with having 1 or 2 glass elements replaced which would bring total cost to about $600.  But adding that USM focus assembly (again, I did NOT notice any focus issue on recently taken photos) took it above my repair cost decision point.

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