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Panasonic Lumix G7 and Rode VideoMic Pro Audio Not Working

Started Apr 21, 2017 | Questions thread
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AmateurAtBest New Member • Posts: 1
Panasonic Lumix G7 and Rode VideoMic Pro Audio Not Working

I just recently bought the Rode VideoMic Pro as an external mic for my Lumix G7 when taking videos. However, there is absolutely no audio captured when using the external microphone. If I put the jack in all the way, I get the "Special Mic" tab in the menu greyed out. If the jack is mostly in, but not all the way, then I can select those options. Either way, the microphone icon appears on the video recording screen.

Regardless of the configuration option's availability, I get absolutely no audio recorded. The microphone levels don't adjust at all. I've tried in FLAT and high pass filter modes, as well as trying both those with -10dB, 0dB, and +20dB levels.

Is there something not in the advanced manual that I should be following? I don't have another camera that accepts external mics, so I can't be sure if this is a Lumix issue or a Rode issue.

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Panasonic Lumix DMC-G7
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