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Olympus Customer Service Experience

Started Apr 19, 2017 | Discussions thread
Gary from Seattle Veteran Member • Posts: 7,852
Re: Glad to hear about a non-horror-story experience.

For my own experience, it was initially frustrating as the customer service rep I spoke to wasn't fully informed when I sent my EM-1 in for what could be a tricky electronic malfunction. However, on my follow-up everything went well and all on warranty. Now, four months after the repair the camera is functioning well.

 Gary from Seattle's gear list:Gary from Seattle's gear list
Olympus E-M1 Olympus E-M1 II Olympus OM-D E-M1X Olympus Zuiko Digital 1.4x Teleconverter EC-14 Olympus M.Zuiko Digital ED 75-300mm 1:4.8-6.7 +7 more
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