Roberts Camera

Started 5 months ago | Discussions thread
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Setter Dog Veteran Member • Posts: 5,110
Roberts Camera
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I've purchased several used lenses from Roberts Camera, an Indiana company. I've found them to have good prices along with a 14 day return period and a 6 mo warranty. Everything they sell has free shipping.

Yesterday I received a zoom lens from Roberts. The lens was as described but had excessive creep. I liked the lens and used it all afternoon, but the creep was really bugging me. So, I called Roberts this morning to explain my problem, expecting push back about that being normal etc. Immediately after explaining my problem, the nice lady apologized and said that a prepaid shipping label would be on the way. She even asked if I preferred UPS or US Postal Service!

I'm a frequent online consumer and really appreciate companies that are customer friendly.

Jack

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