Sony WX350 focussing

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Hi, I need advice on my new WX350 if anyone can help me please.

I've found that the camera will - nearly always - fail to focus. I've tried P and I and I+ modes, wide and centre focus, resetting defaults and removing the battery/rebooting. I even tried studying the manual.

But if I power it down and then back up again, straight away or within a minute or so, then it's fine.

I feel I must be doing something dumb, can anyone tell me what it is?

Thanks in anticipation ...
 
Solution
Hi, I need advice on my new WX350 if anyone can help me please.

I've found that the camera will - nearly always - fail to focus. I've tried P and I and I+ modes, wide and centre focus, resetting defaults and removing the battery/rebooting. I even tried studying the manual.

But if I power it down and then back up again, straight away or within a minute or so, then it's fine.

I feel I must be doing something dumb, can anyone tell me what it is?

Thanks in anticipation ...
If you've charged the battery, the camera should focus right out of the box without any fiddling around.

Return or exchange the camera while you still can. If you purchased it at a local camera store, they'll probably check it out and tell you if it's just...
Hi, I need advice on my new WX350 if anyone can help me please.

I've found that the camera will - nearly always - fail to focus. I've tried P and I and I+ modes, wide and centre focus, resetting defaults and removing the battery/rebooting. I even tried studying the manual.

But if I power it down and then back up again, straight away or within a minute or so, then it's fine.

I feel I must be doing something dumb, can anyone tell me what it is?

Thanks in anticipation ...
See if it gets stuck in the some place every time, and also if a difference in lighting effects the issue.
 
A few suggestions/questions:
  • Is the battery fully charged? Have you tried another battery (if you have one)?
  • Is the camera set to manual focus?
  • Is the camera set to continuous focus or tracking focus?
  • Is the light too low for the camera to focus?
  • Are you trying to focus on something with too little contrast?
If you haven't already tried, see if it will focus on something outside in good light. Also try re-setting everything to factory defaults.

Since the camera will focus immediately after you have turned it back on then it could be that there is a power problem and the camera doesn't have enough power to focus. If you don't have another battery to try you may have to send the camera back.
 
Sorry, I think I accidentally pressed send or maybe delete on the iPad although I do believe it is possessed by demons. So retyping the message.

Thanks to Snow Crow and Chris R for your advice, I've tried some more experimentation now. The battery has been through a couple of charge cycles and seems to behave normally. I've taken hundreds of snaps now in different light and contrast situations and that makes no difference. I'm not so sure about the focus settings. I've tried wide and centre (is that Sony-speak for continuous and tracking?) but I've not found any manual focus function to try in the sense of me actually focussing it rather than part-pressing the shutter button to tell it to focus itself.

On power-up the screen shows the view but out of focus. Part-pressing the shutter does nothing. I have found that if I tweak the zoom lever the screen comes momentarily into focus but then softens out again. But after powering down and up again I get the out of focus view and part-pressing the shutter brings it into focus, as I assume it should.

Any further help on what I should do with the focus controls or settings would be gratefully received....
 
Sorry, I think I accidentally pressed send or maybe delete on the iPad although I do believe it is possessed by demons. So retyping the message.

Thanks to Snow Crow and Chris R for your advice, I've tried some more experimentation now. The battery has been through a couple of charge cycles and seems to behave normally. I've taken hundreds of snaps now in different light and contrast situations and that makes no difference. I'm not so sure about the focus settings. I've tried wide and centre (is that Sony-speak for continuous and tracking?) but I've not found any manual focus function to try in the sense of me actually focussing it rather than part-pressing the shutter button to tell it to focus itself.

On power-up the screen shows the view but out of focus. Part-pressing the shutter does nothing. I have found that if I tweak the zoom lever the screen comes momentarily into focus but then softens out again. But after powering down and up again I get the out of focus view and part-pressing the shutter brings it into focus, as I assume it should.

Any further help on what I should do with the focus controls or settings would be gratefully received....
It sounds to me as if the camera is malfunctioning!? If there is a return policy, you may consider doing so, while you still can!
 
Hi, I need advice on my new WX350 if anyone can help me please.

I've found that the camera will - nearly always - fail to focus. I've tried P and I and I+ modes, wide and centre focus, resetting defaults and removing the battery/rebooting. I even tried studying the manual.

But if I power it down and then back up again, straight away or within a minute or so, then it's fine.

I feel I must be doing something dumb, can anyone tell me what it is?

Thanks in anticipation ...
If you've charged the battery, the camera should focus right out of the box without any fiddling around.

Return or exchange the camera while you still can. If you purchased it at a local camera store, they'll probably check it out and tell you if it's just user error.

--
Lance H
 
Last edited:
Solution
I am on my third WX350... they get a lot of hard use from me because I use them with me when I go out for a run. (lots of jarring, vibrations, drops, high humidity, linty pockets)

Normal operation for them is you turn them on, set to automatic mode, point a well lit scene, half press the shutter button and the scene should pop into sharp focus and stay there.

It sounds like the one you have has a defect.
 

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