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Refurb Lens Reception

Started Feb 26, 2017 | Discussions thread
HelenOster
HelenOster Senior Member • Posts: 1,188
Re: Refurb Lens Reception

ZedDoctor wrote:

Could have been worse. I recently ordered a 16-35 f4 IS and a 24-70 f4 IS from adorama.

The box was wayyyy to big.

Crushed.

NO PACKING PEANUTS OR BUBBLE WRAP TO PROTECT THE LENSES.

Lens boxes open, warranty cards flung around in box.

Lens boxes damaged..

Never buying from them again.. but at least yours was packaged correctly!

I'm so very sorry; we have been experiencing intermittent problems with the packaging machine. It has once again been re-programmed and we believe we have finally fixed the issue.

If it happens again, I would be grateful if you could please email me: Helen@adorama.com with your order number.

Thank you

Helen Oster
Adorama Camera Customer Service Ambassador

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