Re: Trade-in Brand New Lens for "Refirb???
umanemo wrote:
I have gotten in touch with FUJI Service Center in Germany and they will allow me to "walk-in" the lens(es) instead of the usual post-it-in scheme, Great! but;
Even though I have just received these lenses "Brand New" just out of the box some 3 weeks ago, a colleague brought them from USA to me in Ireland, they are only telling me that they will "inspect" and "repair" the lenses in their service process. Bummer:-(
Yes, I am bummed, I had wished to start out all over again with all new gear just to make me grin every time I looked at the new stuff in order to help me shrug off the whole bad scene that caused me to have to replace the gear in the first place! Bad enough to have every thing stolen once - this is like it's being stolen from me again, well sort of in a way.
If I had wanted "Refurbished" lenses I would have saved loads of time and money and bought them from The Fuji Shop UK !!!
http://shop.fujifilm.co.uk/lenses/refurbished-lenses?dir=asc&order=price
(1 Pound Sterling = $1.25, and falling. The lenses are attractively priced considering the disastrously crashing de-valuation of the £.)
Anyone have a better strategy that can get me a "New" lens replacement? and/or has anyone dealt with this or a similar situation with a defective product from FUJI?
Any advice is appreciated. Thanks.
The only place you have any chance of replacement is the USA and even then it is unlikely since I don't think that is what they do there - I believe they repair the items. The right to immediate replacement of damaged or faulty goods by the vendor in the EU is good to have but it doesn't transfer to goods bought elsewhere otherwise Fuji (UK/EU) would be out of pocket.
-- hide signature --
The sky is full of holes that let the rain get in, the holes are very small - that's why the rain is thin.
Spike Milligan. Writer, comedian, poet, Goon. 1918 - 2002