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EOS Utility can´t detect my 700D anymore. Mtp usb problem

Started Jul 23, 2016 | Discussions thread
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dihelson
dihelson New Member • Posts: 1
EOS Utility can´t detect my 700D anymore. Mtp usb problem

Hello, fellows,

Everything was fine, I never had a problem connecting my EOS cameras to windows7. Then, I installed AVG antivirus and it removed my EOS software saying that there was a virus on it. I reinstalled EOS utility and removed AVG and installed Kaspersky, which didn´t detect any virus, but for my tragic surprise, when I connect my 700D or 5D Mark II or anything related to EOS utility it doesn´t recognize the camera. I beg you to help me. I struggle with this thing for 3 days and 3 nights without success and I don´t want to format my system, because everything is fine, I have tons of softwares installed and I don´t want to start from zero. And I need a usb connection in order to transfer files easily and make tethered photos, and videos connected, adjust focus, etc...

Researching on the internet, I saw some tips kind of deleting some filters on a key at the windows register, but on this key there´s no such upper or lower,

- I uninstalled all canon and reinstalled again at least 10 times

- I uninstalled USB drivers with no luck

Windows claims that it can´t install USB MTP driver for this device, and device sometimes is recognized, I see the name Canon EOS camera, but windows claims it couldn´t install any driver. I tried to update MTP drivers, but windows tells mtp drivers are updated.

Any help is welcomed !

Dihelson Mendonça

Canon EOS 5D Mark II Canon EOS 700D (EOS Rebel T5i / EOS Kiss X7i)
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