DPReview.com is closing April 10th - Find out more

A Warning (16-55mm firmware 1.10) and a Thanks!

Started Jun 14, 2016 | Discussions thread
ForumParentFirstPrevious
Flat view
Meddyg New Member • Posts: 2
A Warning (16-55mm firmware 1.10) and a Thanks!
4

Hello all, I've signed up as a long time reader to warn others about upgrading to the latest firmware for the 16-55mm f2.8 lens. Today, (just a day before my holiday) I decided it would be a good idea to upgrade both the camera (xt-1) and the lens. All apparently went well, the camera informed me the firmware update was successful for both the lens and the camera. However upon restarting, the lens would not work, the camera couldn't recognise the lens, and kept turning itself on and off. It worked fine without a lens, or with other lenses.

In my desperation I rang Fuji support; I explained my predicament and they kindly allowed me to drop the lens into their repair centre on the way to the airport. To my relief and amazement, they managed to fix it in 20 minutes! However, it was no small fix, apparently the whole motherboard of the lens was destroyed by the firmware update, and required replacing! This firmware has only recently been released and they haven't heard of any others having similar issues, but I thought I should warn others just in case.

Overall, I would like to thank everyone at the Fuji support centre, who fixed my lens last minute, and within 20 minutes! Undoubtedly the best service I have ever received!

Fujifilm 16-55mm F2.8R LM WR Olympus Air
If you believe there are incorrect tags, please send us this post using our feedback form.
ForumParentFirstPrevious
Flat view
ForumParentFirstPrevious
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow