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G15 freezing issues

Started Jun 20, 2015 | Questions thread
RedFox88 Forum Pro • Posts: 30,738
Re: G15 freezing issues
3

User3842329874 wrote:

I purchase my Canon G16 during 2015 spring time. The first freezing problem happened after about 4 months after purchased. I put it to repair through Best Buy. It took about 2 to 3 weeks. The repair reported as top panel loosen. I have been using it constantly without any problem. Recently, the same problem happens again. Unfortunately, it exceeds the warranty period. I checked with online repair and it immediately asked for about $170 for repair. Of course, I won't spend that kind of money for the camera that will properly have the same problem again. Unfortunately, there are not a lots of other cameras which have similar specifications and size. The problem seems common

Common? Nope. Never heard of it before this post.

and I am looking for another brand for replacement.

That's really not a mature way to try an ensure you get a product (no matter the type of product) without flaws. Every product manufactured has a very slim chance of operational error.

Topgunner wrote:

I purchased the G16 in December 2015 and had intermittent freezing last few weeks. It finally locked up completely this week and I have had to return it to Curry's where purchased for manufacture warranty repair. Having seen various comments on the internet about this camera it appears to be an on-going problem yet again from Canon. I had similar problems with SX50HS when the flash unit decided to fail exactly 2 weeks outside warranty. I have always purchased Canon but slowly and surely loosing confidence in this manufacturer.

I will update on the repair outcome over the coming weeks.

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