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G15 freezing issues

Started Jun 20, 2015 | Questions thread
User3842329874 New Member • Posts: 1
Re: G15 freezing issues

I purchase my Canon G16 during 2015 spring time.  The first freezing problem happened after about 4 months after purchased.  I put it to repair through Best Buy.  It took about 2 to 3 weeks.  The repair reported as top panel loosen.  I have been using it constantly without any problem.  Recently, the same problem happens again.  Unfortunately, it exceeds the warranty period.  I checked with online repair and it immediately asked for about $170 for repair.  Of course, I won't spend that kind of money for the camera that will properly have the same problem again.  Unfortunately, there are not a lots of other cameras which have similar specifications and size.  The problem seems common and I am looking for another brand for replacement.

Topgunner wrote:

I purchased the G16 in December 2015 and had intermittent freezing last few weeks. It finally locked up completely this week and I have had to return it to Curry's where purchased for manufacture warranty repair. Having seen various comments on the internet about this camera it appears to be an on-going problem yet again from Canon. I had similar problems with SX50HS when the flash unit decided to fail exactly 2 weeks outside warranty. I have always purchased Canon but slowly and surely loosing confidence in this manufacturer.

I will update on the repair outcome over the coming weeks.

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