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9-27mm NX Mini lens won't find focus

Started Apr 6, 2016 | Discussions thread
Kinger
OP Kinger Contributing Member • Posts: 549
Re: 9-27mm NX Mini lens won't find focus

Kinger wrote:

Anyone have this happen? Just back from a Hawaii adventure and this was my compact setup. Towards the end of the trip the 9-27 started struggling finding focus and then failed to find focus all together. It was a tough trip for cameras. That one failed me and my trusty compact Panasonic waterproof flooded. Fortunately both happened towards the end of the trip. My NX1 was the only one that did not fail me!

Trying to file an online warranty claim and I keep getting an error. Not impressed with the warranty process so far.

Frustrated since this has gotten such little use.

I figured out what is wrong with the lens. It seems the internal focal length indicator is out of position/calibration. The lens goes on prior to being fully extended. This lens functions similar to how the compact nx20-50mm functions where you have to extend it prior to use. So I think because this is giving a false signal to what focal length it is at it is therefore limiting the focus range to the incorrect focal length. So it is unable to obtain proper focus. I am reporting this back in case anyone else runs into it. Hope this is not a common quality issue.

 Kinger's gear list:Kinger's gear list
Canon EOS M5 Canon EOS M200 Canon EF-M 22mm f/2 STM Canon EF-S 55-250mm f/4-5.6 IS STM Canon EF-S 10-18mm F4.5–5.6 IS STM +3 more
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