Laptop Display calibration issue

MatthiasHoeller · Mar 20, 2016

Hello,

I recently bought the new Dell XPS15 9550 laptop with 4K IPS display with 100% AdobeRGB coverage: http://www.dell.com/us/p/xps-15-9550-laptop/pd?oc=dncwx1625s&l=en&s=dhs

I believe the laptop comes pre-calibrated from the factory, and I have the Dell PremierColor application installed (which appears to be part of Dells own color calibration)

In the meantime, I have also purchased a Spyder 5 express device which comes with its own calibration software.

I did a calibration with the Spyder 5 express but after that finished, I have the impression the color is much too "warm" (red-shifted). At least that's my subjective impression. There is definitely a big difference between the Dell color calibration which is colder (less red-shifted) but to my eye appears to have a pretty pleasing white-point. As soon as I select the Spyder5express calibration, the white-point is red-shifted and doesn't look right to me.

Does anybody know what I can do to improve the situation? I could of course dump the Spyder5express, but I would rather keep it to calibrate my internal laptop display matching to my external monitor (which I am going to buy soon).

Any advice would be greatly appreciated!

Best,

Matthias

Pictus · Mar 20, 2016

Somewhere in the Spyder software there is an option to select the panel type, Igzo panel is White LED.
Much better than the Spyder software is Argyll+dispCAL.

Print(gloss/semi fine art quality) a target like this or this and use as a reference, you also need a proper light to view the prints.

IF the Spyder is unable to do a good calibration, change to an i1DisplayPro.

BTW, you will find many good stuff at http://www.digitaldog.net/ and do not miss the "Why are my prints too dark VIDEO".

MatthiasHoeller · Mar 20, 2016

Pictus said:
Somewhere in the Spyder software there is an option to select the panel type, Igzo panel is White LED.

Unfortunately, in the Spyder5Express version of the software (I don't have the PRO or ELITE versions), there appears to be no such option...

Pictus said:
Much better than the Spyder software is Argyll+dispCAL.

I'll look into it, thanks

Pictus said:
BTW, you will find many good stuff at http://www.digitaldog.net/ and do not miss the "Why are my prints too dark VIDEO".

Thanks for the many helpful links.

Another reply in a different forum suggested, that a shift into a warmer color is normal when a Laptop display is first calibrated, because Laptops are supposedly delivered by the manufacturer with a too cold / blueish white point, apparently up to 7500K.

I don't know if that is true, but I am kind of tempted to accept that the warmer white color that I get from the Spyder5Express calibration is actually correct and I should just get used to it. Could that be the case?

Thanks

Pictus · Mar 20, 2016

MatthiasHoeller said:
Thanks for the many helpful links.

Another reply in a different forum suggested, that a shift into a warmer color is normal when a Laptop display is first calibrated, because Laptops are supposedly delivered by the manufacturer with a too cold / blueish white point, apparently up to 7500K.

I don't know if that is true, but I am kind of tempted to accept that the warmer white color that I get from the Spyder5Express calibration is actually correct and I should just get used to it. Could that be the case?

Thanks

Glad to help, maybe it is the case that is why I told you to print some reference targets...
Some place that does fine art printing...

bphovr · Apr 1, 2016

I am having the same issue with my new XPS 15 9550 and brand new Spyder5 Pro.

After doing calibration on my new external Dell 27 Ultrasharp and the XPS. the XPS does not match the Dell 27 at all. The XPS after calibration has pink/red cast to certain colors.

If I set the XPS to use the *same* profile as the one the Spyder created for my external monitor, then the two monitors match much better. In fact, if I set them both to default sRGB ICC's that come with Windows, they both match better as well.

From all of this, I can only surmise that the Spyder5 Pro is not able to handle the XPS IGZO display correctly.

I am currently going back and forth with Datacolor support right now (who are trying to stonewall me). Please report to them your same issue, it may help escalate it.

Mark S Abeln · Apr 1, 2016

MatthiasHoeller said:
Another reply in a different forum suggested, that a shift into a warmer color is normal when a Laptop display is first calibrated, because Laptops are supposedly delivered by the manufacturer with a too cold / blueish white point, apparently up to 7500K.

I don't know if that is true, but I am kind of tempted to accept that the warmer white color that I get from the Spyder5Express calibration is actually correct and I should just get used to it. Could that be the case?

Actually, the sRGB color standard recommends a monitor calibrated to 6500K. My latest Apple computer appears to be factory calibrated to that setting, and I'm seeing a lot of monitors in the store which appear to be calibrated to that setting also.

For sure, televisions have traditionally had a blue white balance, but that's starting to change. Cinema standards recommend using a 6000K white balance these days.

digidog · Apr 1, 2016

MatthiasHoeller said:
I believe the laptop comes pre-calibrated from the factory, and I have the Dell PremierColor application installed (which appears to be part of Dells own color calibration)

Calibrated to what aim point, for what purpose?

MatthiasHoeller said:
Does anybody know what I can do to improve the situation? I could of course dump the Spyder5express, but I would rather keep it to calibrate my internal laptop display matching to my external monitor (which I am going to buy soon).

Start here:

Why are my prints too dark?

A video update to a written piece on subject from 2013

In this 24 minute video, I'll cover:

Are your prints really too dark?

Display calibration and WYSIWYG

Proper print viewing conditions

Trouble shooting to get a match

Avoiding kludges that don't solve the problem

High resolution: http://digitaldog.net/files/Why_are_my_prints_too_dark.mp4

Low resolution:

DavidC · Apr 1, 2016

I have the same laptop and was happy with the Dell PremierColor colour profile options. I decided to upgrade to W10 Pro and this messed up the colour settings - especially the brightness settings. I now have to use my own custom profiles (uncalibrated), reloaded after each boot up.

John_Hoffman · Apr 1, 2016

I don't know if this is related, but when I upgraded my desktop to W10 it refused to recognize my monitor and it required that I reload the profile each time in booted.

Reverted back to W7 and all is good again. I have read similar experiences on the web.

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Laptop Display calibration issue

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