Error message E:62:10 in 15 month old HX400v

Started Oct 8, 2015 | User reviews thread
Foto4x4 Veteran Member • Posts: 4,057
Re: Error message E:62:10 in 15 month old HX400v

Plutopup, don't recall you mentioning whether you went back to DWI? As yours was likely a grey import, it appears that they look after warranty themselves. From their website:

DWI provide the inHouse warranty for 12 months according to the manufacturer's specifications for the period.

Digital Cameras, Digital SLR Cameras, Digital Video Cameras, Lenses, Flashes, Mobile Phones, Tablets, Computers, Audio Items, Watches and Image Viewers are all covered by a 12 month warranty unless otherwise stated in their product descriptions.

For detailed information please review the following link:InHouse Warranty

Sony Australia has no responsibility for warranty on imported goods and this is the same for almost all Australian Distributors. I don't think it is going to be different with Canon, Nikon, Panasonic or anyone else. You seem to have overlooked that is why it is always better to buy locally obtained goods. Stinks I know but that is how it is. You assumed the risk when you bought from DWI.

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