firmware download failure. now Olympus wants to replace the CPG for Zuiko lens. Huge bucks!

Started Mar 24, 2016 | Discussions thread
EarthQuake Senior Member • Posts: 2,835
Re: firmware download failure. now Olympus wants to replace the CPG for Zuiko lens. Huge bucks!

Zackman1959 wrote:

I have an Olympus OMD-5 with a Olympus Zuiko EZ-M1250 lens. I was very happy with the lens. Then I tried to download a firmware update for the lens and my internet connection was interrupted during the update. Iso the lens doesn't work. took it to a repairer who recommended sending it to the Olympus Australia head office. So I did

Now Olympus wants to charge me $327.55 for replacing the circuit board ($22.77 for the replacement - the rest is labour). I can buy the same lens for a bit less than that price. I am outside the warranty

Is this really right? - it was only an interrupted firmware update. Seems to me to be a built in design flaw if the CPG can't survive that

Any advice would be much appreciated.

Its odd, but it seems like Olympus quotes different prices if you contact them directly or if you use the automated form on their website: http://oiaservice.com/

If I fill out a repair order for the 12-50 it says it will cost about $165. Which is still absurd to fix a firmware problem, but half the price they quoted you. You can buy a used 12-50 for about this much so I'm not sure if it's worth it.

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