Received my "part-2"

Jude 101 wrote:

Kisaha wrote:

andre2you wrote:

andre2you wrote:

andre2you wrote:

andre2you wrote:

Kinger wrote:

tecnoworld wrote:

perhaps those "parts" are second choice ones. Some could have subtle and non evident defects, others, like yours, bigger issues.

anyway I'd say 100% it's OIS not working properly.

That's a serious stretch in assumptions. Warranty(the real purpose of these parts) a bad lens with a bad lens? My "parts" lens was perfect. This is the first I have heard that one was not. Just normal manufacturing defect.

I would say it's just a bad lens, the 10mm that I received from them was perfect. These things happen, though I will say that packaging could have been a little better (the box it arrived in had bubble rap on the top and sides but crumpled paper on the bottom. I contacted J&J and I am waiting on the return auth to exchange the lens. I guess that will put me back in the queue once they receive the lens.

I received my UPS return label yesterday (that can take up to 72 hours, mine took 48) and I it's one its way back to J&J. I hope they have a lens ready to exchange for me. Inventory must be getting pretty low by now, let's see how long it takes for the turn around.

The bad lens was received at J&J, I called them today, they informed me that it take 24 hours to process the exchange at which time they will send me a confirmation of exchange and hopefully a date when the new lens will be shipped.

Bad news from J&J, I called them to find out about my exchange for the 50-150mm and they informed me that even for exchanges that lens wasn't available. I wonder how this effects getting service on the the NX1? I'm bummed now and it's all on me buying into a system that's going away. So, I have to look at the bright side, I was thinking about buying the Canon 70-300mm L lens so now it looks like I may need to purchase it. I'm going to miss that 50-150 fast focusing lens. Yes, I could try to find one used but now I'm worried about service.

This is what I was afraid of, when all people were exhausting the "parts" stock.

As thousands of lenses (I have at least 5 or 6) are still in warranty, I am expecting a move from Samsung, or a lot of money refunded the next couple of years, that can give a jumpstart to anyone changing/trying other systems.

Bad news indeed. I ordered my 50-150 one month ago yesterday. I have not called them yet, but maybe I should.

Well I broke down and bought the 50-150 on eBay, I paid less than retail but more than samsungparts. I was going to get the Canon lens but I felt I needed the 50-150 in the stable while I could get it. The Canon 70-300 L is always available.

I would call them si that you are not waiting for nothing.