andre2you wrote:
andre2you wrote:
andre2you wrote:
andre2you wrote:
Kinger wrote:
tecnoworld wrote:
perhaps those "parts" are second choice ones. Some could have subtle and non evident defects, others, like yours, bigger issues.
anyway I'd say 100% it's OIS not working properly.
That's a serious stretch in assumptions. Warranty(the real purpose of these parts) a bad lens with a bad lens? My "parts" lens was perfect. This is the first I have heard that one was not. Just normal manufacturing defect.
I would say it's just a bad lens, the 10mm that I received from them was perfect. These things happen, though I will say that packaging could have been a little better (the box it arrived in had bubble rap on the top and sides but crumpled paper on the bottom. I contacted J&J and I am waiting on the return auth to exchange the lens. I guess that will put me back in the queue once they receive the lens.
I received my UPS return label yesterday (that can take up to 72 hours, mine took 48) and I it's one its way back to J&J. I hope they have a lens ready to exchange for me. Inventory must be getting pretty low by now, let's see how long it takes for the turn around.
The bad lens was received at J&J, I called them today, they informed me that it take 24 hours to process the exchange at which time they will send me a confirmation of exchange and hopefully a date when the new lens will be shipped.
Bad news from J&J, I called them to find out about my exchange for the 50-150mm and they informed me that even for exchanges that lens wasn't available. I wonder how this effects getting service on the the NX1? I'm bummed now and it's all on me buying into a system that's going away. So, I have to look at the bright side, I was thinking about buying the Canon 70-300mm L lens so now it looks like I may need to purchase it. I'm going to miss that 50-150 fast focusing lens. Yes, I could try to find one used but now I'm worried about service.
This is what I was afraid of, when all people were exhausting the "parts" stock.
As thousands of lenses (I have at least 5 or 6) are still in warranty, I am expecting a move from Samsung, or a lot of money refunded the next couple of years, that can give a jumpstart to anyone changing/trying other systems.