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Lets help Flip 21 (troubleshooting only)

Started Feb 25, 2016 | Discussions thread
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Sendeva Regular Member • Posts: 319
Lets help Flip 21 (troubleshooting only)
4

Flip 21 is having NX30 trouble so lets help him.

what we know.

Camera: Samsung NX30

Firmware V1.0

a) Battery drain

b) Error message (saying that you need to apply a kind of filter. He turn the camera off, plug it to an outlet, and then, the same message keep appearing every time he turn the camera on. he let it charged for a while, and the message disappear.)

c) Switching from playback (Watching a video) to recording screen went black and video played in a loop.

He fully charged the battery and now the camera doesn't show the above errors.

He did note that the problems would come back when his battery is very low (5-7%)

Now his power save function doesn't work.

what we don't know.

1) What the error message said.

2) Can he reproduce that error message.

3) Did the power save function work prior to the above errors.

4) when the battery is low does the camera still have errors.

5) Is he using the power adapter and cable that was supplied with the camera (Some cheap cables/power adapters can cause damage to devices).

 Sendeva's gear list:Sendeva's gear list
Samsung NX1000 Samsung NX1 Samsung NX500 Samsung NX 20-50mm F3.5-5.6 ED Samsung NX 50-200mm F4-5.6 OIS +5 more
Samsung NX30
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