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Samsung Customer Support Center, aren't they the best?

Started Feb 24, 2016 | Discussions thread
Sendeva Regular Member • Posts: 319
Re: Samsung Customer Support Center, aren't they the best?

Flip21

When you contact samsung all they do is look up your product in a database and read troubleshooting notes anything beyond that they will tell you to send it in to have a technician to look at it.

If you have been following samsungs camera division there really is no one to complain to.

Also the nx30 is an older model so i wouldn't expect update.

And if you dont want to update your camera please learn to live with the minor bugs you have encountered since they only way you will be able to fix it is to update.

You could google nx30 firmware v1.10

That is the earliest firmware you could download but then you run a chance of a fake firmware from a malicious site and brick your camera.

But to continue to complain when you are unwilling to take the steps necessary to fix the issues is just down right silly.

We have tried to help you samsung tried to help you now its up to you if you wish to take the help or not.

P.S. I spent a good amount of time trying to find you firmware v1.0 and all i could find was v1.10 i did not post a link to it since i was unsure of the website.

 Sendeva's gear list:Sendeva's gear list
Samsung NX1000 Samsung NX1 Samsung NX500 Samsung NX 20-50mm F3.5-5.6 ED Samsung NX 50-200mm F4-5.6 OIS +5 more
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