G-D
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Contributing Member
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Posts: 711
Re: Canon a worst product and service
1
Jeganr wrote:
Product Serial Number: 902060054756
Date of Purchase: 11/27/2015
I bought cannon SX520 HS camera.
When inserting memory card, it shows memory card error.
But same memory card working good in other cameras.
Memory card: 32GB, SanDisc, Class 10.
This camera was bought in US, now I am in India.
I took cannon to service center in India, they said USA warranty cannot be applied here.
That's common practice for warranties, not just Canon.
Now they say PCB UNIT have to be replaced.
PCB UNIT defect and to be replace
Part Charges Rs.2518/-
Service Charge Rs.750/-
Service Tax Rs.105/-
Total Charges Rs.3373/-
I bought this for 99$ + tax.
Amazon.com currently charges 249$ (almost 3 times what you paid) for an SX520. Maybe the fact that someone sold it to you for only 99$ could/should have been a clue that what you were buying was maybe not a fully functional product?
I have not event took a single photo,
So you didn't test it after you bought it?
it needs a service for 60$ (3373Rs + some other charge).
I can’t afford so much for a repair, it is better to buy a new once than to use this repaired one.
I contact both US and India support, both refused to help me.
They cant waive off the service charge.
They cant extend my warranty.
They cant even give discount for the repair.
Total waste of my money.
How could cannon sell such a useless product? Don’t they test it before selling?
Apparantly you didn't either?
Just insert card and it shows Memory card error.
Try formatting the card while it's in the camera, from within the camera menus.
I post this question just to show how bad Canon product could be, don’t trust them.
Well, if they can't be trusted, then why are they the biggest camera seller in the world? Personaly I have had only positive experiences with Canon repair.
I understand your disappointment, but aren't you being a bit harsh here?