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I Have Discontinued Samsung from my Photography

Started Jan 11, 2016 | Discussions thread
lol101 Veteran Member • Posts: 5,855
Re: I tend to agree with the OP on this one...

Ben Herrmann wrote:

I love the Samsung camera gear that I currently have - and that won't change. However, the manner in which Samsung has gone about this exit from the camera market displayed both a total lack of respect and empathy for their users. As a result, this has put a very bad taste in my mouth towards the company in general and this will translate into how I purchase in the future.

I currently have Samsung everything in my home - all Samsung appliances in my kitchen, Samsung S5 and S6 mobile phones, and a half dozen Samsung HD TV sets to include Plasma models and a variety of other Samsung video gear. I even have Samsung tablets.

However, since I've now been looking to update all of my video gear - towards UHDTV (4K), Samsung will NO longer be in the mix - never! I will now be focusing on Sony 4K models to include other Sony video products and those gorgeous new OLED LG models are fantastic. And when it comes time to do a complete makeover in the kitchen, Samsung will NOT be on my priority list there either - rather, some other very well known names will be in the running.

So although Samsung makes a variety of superb products, how they handled this camera scenario is indelibly etched into my memory and as a result, my impressions and opinions on anything Samsung will be less than ideal in the future.

Samsung take note because I somehow feel that many others will feel this way. Consumers speak with their hearts and their wallets - none of which will now be geared toward you!

Very well said.

However, your forget one important point: they (Samsung) don't care.

NX users are a tiny lot and definitely negligible quantity both in terms of revenue and negative publicity.

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