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NX500 hot pixel mapping

Started Dec 17, 2015 | Discussions thread
OP trenzterra Contributing Member • Posts: 702
Re: NX500 hot pixel mapping
1

Just an update... I tried to bring it in to the local Samsung Service Centre (in Singapore). Unfortunately, the service centre guys had no idea what a hot pixel mapping is, even if I insisted that it should be there in the developer firmware.

In the end they simply "upgraded" the firmware on my camera, which didn't solve a thing.

I guess that's the problem when you buy from a brand that's a jack of all trades. I'm guessing apart from phone repairs they have no specialised knowledge at all.

The unfortunate thing with my situation is that one of the hot pixels is adjacent to one another, so LR and most RAW processors don't pick it up automatically.

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