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Connecting Rebel T2i to computer

Started Oct 19, 2015 | Discussions thread
imqqmi Veteran Member • Posts: 8,639
Re: Connecting Rebel T2i to computer

See if there's an option for computer connection and change it to PTP protocol, and if it's already on that setting try the other one.

Tammar wrote:

I have just purchased a second hand EOS 550D Rebel T2i and didn't receive the EOS Digital Solution disk with the camera or any cables for connections.

I am having difficulty downloading any photos to computer.

Is there a special interface cable that you need to use or will any USB cable be OK. The computer won't recognise my camera when it is connected. Comes up with error message " The last USB device you connected to this computer malfunctioned and Windows does not recognise it"

I am running Windows10 Pro

I have downloaded EOS Utility and Digital Photo Professional.

I have formatted the card on the camera.

Can anyone help please?

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Kind regards
Imqqmi
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