Advice to B&H: Close the Brooklyn warehouse and go to 3rd Party Logistics or Amazon Fulfillment

Started Oct 15, 2015 | Discussions thread
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noflashplease Senior Member • Posts: 2,494
Advice to B&H: Close the Brooklyn warehouse and go to 3rd Party Logistics or Amazon Fulfillment
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B&H is a very reputable business from my experience. The sales force is incredibly knowledgeable, articulate and downright honest. I appreciate the fact that you can call to make an order. The real problem is that New York City is an incredibly hostile business environment, with the highest taxes, highest utility bills and the most onerous regulatory environment imaginable. A business doesn't necessarily have to do anything wrong to get sued by all too numerous New York City lawyers, fined by officious regulators who are seeking money to balance a government budget or accused by media organizations such as dead tree newspapers.

The current reality is that upstart resellers using Amazon Fulfillment have all of the competitive advantages of established, reputable businesses who maintain their own warehouse operations. Amazon maintains incredibly efficient and automated fulfillment centers, and I'm sure there are other 3rd Party Logistics companies that operate similar operations, albeit on a smaller scale. You can buy photographic equipment and accessories from Amazon Fulfilled resellers with the assurance of Amazon returns. It takes the risk out of buying little known brands from start-up resellers. It goes without saying that Amazon's fulfillment centers prevent pilferage and minimize damage through automation. From the standpoint of the resellers, you don't have to worry about the liability associated with warehousing and maintaining your own workforce.

B&H is a great front-facing company for anyone who buys photographic equipment, probably the best in North American, if not the world. Front-facing companies don't need to own their own warehouse operations. It's commendable that B&H utilized a warehouse in the old Brooklyn Navy Yard and tried to employ an urban workforce in a hostile business environment. Sadly, good deeds are seldom rewarded in New York City.

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