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NX300 making magenta pictures

Started Oct 6, 2015 | Discussions thread
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ghoman New Member • Posts: 4
NX300 making magenta pictures

Hello,

I've bought a second-hand NX300, that was in a good quality at first sight. But after shooting the first pictures I noticed that most of the pictures are magenta colored, like the white balance would be wrong, but I could not correct it with the white balance settings (or the picture wizzard settings). I tried to reset the unit, but no changes.

I realized that before taking a photo (live view), the picture seems to be right, but after taking the picture the magenta color appear on the preview and the saved picture. I tried to make a video but that was also normal (no magenta coloring). I also noticed, that the lower ISO settings makes this bad coloring more visible, if I raise the ISO level it’s getting better.

The unit firmware is 1.45

What might cause this type error? Is it a sensor problem or what?

Thanks,

Samsung NX300M
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