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Olympus PEN E-P5: problems with touchscreen

Started Jul 15, 2015 | Questions thread
Guy Parsons
Guy Parsons Forum Pro • Posts: 40,000
Re: Olympus PEN E-P5: problems with touchscreen

Pixel Tracker wrote:

What mode, what lens and what settings? If I can copy them and see what happens here.

I always shoot in manually Mode (M), metering is set to ESP and focussing to Single-AF (S-AF). ISO manually, while AWB set to auto. I'm still using the kit-lens, M.ZUIKO DIGITAL 14-42mm 1:3.5-5.6 II R. Here is a screenshot of the settings/touchscreen (if you need more setting-info, just tell me):

Settings seem "normal" to me and would not explain touch screen faults.

And as I told in the beginning: I've upgrade the firmware from v1.5 to v1.6 AFTER the failure occurred for the first time and it didn't solve the problem.

I'm not sure but a firmware upgrade does not necessarily re-write the whole code, maybe only a small part is updated and other errors may stay. If some sort of memory error then that stays in the hardware anyway.

I'm thinking about to bring the camera to a repair shop (i.e., the shop where I bought it). But I'm afraid of the costs: My 2-years-warranty expired just at the beginning of this month Plus: I guess a lot of time will pass until I get my camera back. For the moment, I intend to wait for possible other users who experience that touchscreen-failure. Maybe I'm among the very first who have this problem - I bought the camera right after it was available in mid 2013

I really think the repair shop visit is the best idea, if it is unusual they will recognise that and should help. In some countries "reasonable product life" considerations over-ride warranty periods so there may be some leeway if close over the limit.

Regards.... Guy

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