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Olympus E-P5 dial malfunction and warranty questions

Started Jul 9, 2015 | Questions thread
Anders W
Anders W Forum Pro • Posts: 22,144
Re: Warranties

Guy Parsons wrote:

The global warranty had exceptions. Some countries did not honour it.

In Australia they used to honour it but after Japan failed to recompense the local group for repairs done (though a true subsidiary) they had to stick to only honouring local warranties where the likely repair cost was built into the sales structure of goods imported by the subsidiary.

Just like film days in USA where Nikon had a USA warranty and B&H also sold cheaper grey market Nikon with a global warranty. Guess which one Nikon USA would honour? But if I bought B&H grey market and brought it back to Australia I was covered by that global warranty, but would not have been covered in Australia if I had bought the USA version with the USA warranty only.

Summary: The only way to know what will happen is to ask the local repair facility.

OK. I am sure you have the story right about Australia. Here in Europe though, I know through personal experience that there is no problem with the global warranty.

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