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Canon t3i On/Off Switch and Screen Burn

Started Apr 6, 2015 | Questions thread
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BFoutz New Member • Posts: 1
Canon t3i On/Off Switch and Screen Burn

I recently bought a Canon T3i refurbished from the factory.

Everything seemed to be working well for the first few hours, but when I turned on my camera at night I noticed a horrible screen-burn that made the screen impossible to view.

I read the manual which says a screen-burn happens if the display is left on too long, but I had ensured the screen was shut and the camera was set to "Off".

I took out the battery and waited overnight and in the morning the screen was fine again. But now I notice that unless I take out the battery each time the camera is "off", I again see a screen-burn.

It seems to me that the camera is not really turning off. And when I flip the switch to "on" again the screen remains blank unless I take out and then reinsert the battery.

Is there a simple solution to this? So far everything is fine as long as I take the battery out when I am not using it, but that is a hassle. I have a one-year warranty but before I sent it to be fixed I was hoping that perhaps there is a quick solution I have not thought of.

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Canon EOS 600D (EOS Rebel T3i / EOS Kiss X5)
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