Flashing Folder with Question Mark????

Started Jul 31, 2014 | Questions thread
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gail Forum Pro • Posts: 13,969
Flashing Folder with Question Mark????

I know nothing about Mac notebooks but that doesn't prevent me from at least giving it a try.

There were no indications of problems with my daughter's Mac Book Air. She opens it up this morning and gets a Flashing Folder with Question Mark; no access to anything. There is no DVD drive or Disks. She has OS X, flash storage.

We read a small brochure that came with the notebook, shut it off, then powered it up while simultaneously holding down the Power, Command and R buttons.

Got a screen asking to select our wifi, but our router/modem does not show in the drop-down list. Can't go any further.

Is there something else I can try before bringing it in to an Apple repair place. Thank you.

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