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ttbek
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Veteran Member
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Posts: 4,869
Re: Samsung SEF580A/NX300 compatibility update
viking79 wrote:
I am not surprised really. I wish I still had the NX300 to test with. To summarize: your complaint was that only A-TTL and M modes are available and none of the other more advanced features like multi-flash, HSS, and Master control?
And that the A-TTL and M modes don't even work fully. In A-TTL the auto flash zoom doesn't work and in manual mode it just always fires at full power.
Also, in US in most states you don't ever have to register a product to be eligible for warranty coverage (this is explicitly prohibited by many states). Some companies do offer extended warranties if you register (for example, Nikon), but mostly warranty registration is used to build marketing lists.
Yeah, I know it doesn't need to be registered. I also think they haven't figured out how to register my 30mm yet. The site doesn't accept it when I try because the sale date is before the manufacture date (because the lens had to be back-ordered by B&H). I spoke to support and they said they would get it registered manually somehow, I should check if they ever got that sorted out, I doubt it though. Mainly I just like to have it registered because it makes things a bit smoother when you need support.
Looking around I don't see any firmware updates.
Same here.
Edit: I stand corrected, Bryguy posted that there is now a 1.41 firmware, doesn't look like it's anything useful at all from the release notes but who knows what they might be sliding in. Haven't got the SEF580A now though (returned back then). Actually it might have been a reaction to that small spat caused by the coverage of that German fellow's work.
It is almost like Samsung US (and others) need support people specifically for NX cameras, and also get their website into shape. I don't think any of it is intentional, they market directed towards consumers (most of which won't buy the SEF580A). At least they are much better with firmware updates for the cameras now, US site actually gets them in a timely fashion
I'm putting it down mainly to incompetence all around. I wonder if the main firmware team that does all the hard parts works on smartphone code most of the time and hardly ever gets time to work on NX. I wonder this because there are a lot of things they do very well... but a lot of easy changes that people would appreciate that aren't touched, makes me want to facepalm.
Considering the speculated origins of the flash I at first expected Metz might author the firmware for the flash as well, but I'm leaning towards it being Samsung authored or sub contracted now.
Eric