Olympus USA repairs - quality service or bunk?

Started Jul 3, 2014 | Discussions thread
PatrickNSF Regular Member • Posts: 406
Re: Have things changed since 2011?

Having my first experience with Olympus Repair now. Sent my 14-42 EZ lens in. It was delivered 6/13. They logged it into their system 6/17. It didn't move into "In Repair" status until 7/1 (after I sent them an email complaint from my law firm email address). Now it sits "Out of Repair" but has still not been shipped back to me.

Count me as "dissatisfied."

 PatrickNSF's gear list:PatrickNSF's gear list
Canon G7 X II Olympus E-M1 Sony a77 II Olympus OM-D E-M10 II
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