Imac won't recognize xavc-x files

Started Jul 3, 2014 | Questions thread
John Nall
OP John Nall Regular Member • Posts: 195
Re: Imac won't recognize xavc-s files

For those interested, I got an answer.  If you run into the problem I did, where the iMac will open your card, but doesn't show movie files, do this:

1.  you'll see a QT symbol labeled "private."  If you just click on it, you'll get "Operation Cannot Be Completed."  Very helpful, Apple.

2.  Right click the "Private" file and then select "Show Package Contents."

3.  You'll then see, among other things, an M4ROOT folder.  Open that.

4. In that folder, among other things, you'll see a folder titled "CLIP." Thats where the movies are.

A chat rep at Sony's website walked me through this.  It was a very pleasant and informative session. I'd have to say it was the best interaction of its type I've had.  Efficient, clear help.

 John Nall's gear list:John Nall's gear list
Fujifilm X100T Fujifilm X-T2 Fujifilm XF 18-55mm F2.8-4 R LM OIS Rokinon 14mm F2.8 IF ED MC Fujifilm XF 55-200mm F3.5-4.8 R LM OIS
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