Liberal Return Policies vs. "has my camera been used?": A way to Solve This

Started May 6, 2014 | Discussions thread
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ne beginner OP Senior Member • Posts: 2,147
Broken seal = buyer is aware the item has been opened

A factory seal is not just shrink wrapped. There are electronic items with seals that would be very difficult to imitate.  Authorized dealers would not do that, I don't think.  Too much risk.

Broken seals simply alert the consumer that the item has been opened. Suppose the store policy for sold and returned items to be re-sold at various discounts as open box items.  But then store policy is you can try an item in the store with the sales person. Those items are not used because they have not been previously sold. If you trusted the retailer, would you be willing to pay full price for that? I'd bet many would.

Marty4650 wrote:

ne beginner wrote:

Full Frame wrote:

I am sure that every X amount of cameras are pulled from the assembly line and tested. Are they used. What is acceptable actuations. What about having outside of every box shipped from manufacturer and retailer have the number of actuations on it. This way you know what you are buying.

That way, everyone would know with 100% certainty that the new camera or lens they purchased was not sold, returned, then resold? On a camera, any actuations would have been performed at the factory by Nikon technicians.

Sealing the box doesn't solve the problem.

Sealed boxes will still be purchased, seals broken, tried out, then returned. Then you have the "broken seal" problem, and we all know how easy it is to reseal a box. Every record store in America used to have their own shrink wrap machine for this. Boxes can be EASILY resealed.

The only real solution is to accept returns for defects only. If you simply change your mind, then you should pay a restocking fee. Then the retailer will subtract that fee from the retail price, and sell it as an open box item. This is the ONLY way to prevent the innocent bystanders from paying the price for the "buy and try" customer.

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Nikon D750 Tamron SP 70-300mm F/4-5.6 Di VC USD Nikon AF-S Nikkor 85mm f/1.4G Nikon AF-S Nikkor 24-120mm f/4G ED VR Nikon AF-S Nikkor 50mm f/1.8G +1 more
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