I Returned the K3

Started Mar 18, 2014 | Discussions thread
rwl408 Senior Member • Posts: 1,835
Re: Battery Performance


Any update from Pentax about duplicating the problem? Pentax should have acquired the two K-3 units that you had trouble with, if not already done so, to duplicate the problem. Duplicating the problem is the first step in troubleshooting it. I had worked with support organizations closely in the past and the killer push-back from them, when questioned why there was no progress in resolving a problem, was "not able to duplication the problem yet". Very often I had to make arrangement to get the exact faulty unit(s) for them and some times even had to send engineer on location. Maybe the place that you did your shooting is full of some unknown radio waves that can disrupt the camera's normal operation.


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