Exchange or Return Light Leak Affected XT-1 ?

Started Mar 15, 2014 | Discussions thread
TravelLight Regular Member • Posts: 290
Re: Replacement - no wait

I called their help line and talked to a CS person. He assured me that they would definitely replace it, but there is no way for them to get a replacement by serial number. I followed up with an email with the border number but haven't heard back. I wish you good luck (and please come back to report)

Marcos Villaroman wrote:

Bummer the camera you just got has an affected serial number and the problem.

Knowing my luck, my replacement will also have the same problem. *sigh*

Did you request a replacement via the automated system or did you contact Amazon customer support directly?

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